What is CRM Software?

CRM software empowers businesses to develop relationships with users at multiple levels; and in such a way, secure a solid revenue stream or grow your sales. For example, you can categorize clients into prospective, returning, faithful, bulk, or ambassadors based on their shopping records, buying habits, interests, satisfaction, and social mentions, to name a few. A quality CRM platform exports this data from the client history and interactions – using phone, email, social networks, website visits, etc, and analyses the information using insights to gain a full picture of the market you’re operating on. Together with providing a customer hotline, a CRM tool assists the business to design a sales funnel, execute loyalty campaigns, or monitor leads. CRM software makes it possible to edit disconnected data into possibilities.

List of CRM Software Companies

Page last modified

Selected products (0)